Fact Sheet 1 - General Insurance and Code of Practice Summary and Time Lines
Fact Sheet 1 summarises obligations under the Code with respect to claim time management.

Fact Sheet 10 - Range of Injury Scale Values
Fact Sheet 10 sets out the various items in Schedule 4 of the Queensland Civil Liability Regulations 2003, effective from 1 July 2009. The Range of Injury Scale Values are summarised within this document.

Glossary of Insurance Terms
The Glossary of Insurance Terms has been produced to assist industry members in understanding various insurance terms used throughout the industry. The basis of the glossary has been drawn from a similar document contained in the Executives Guide to Insurance and Risk Management by Graeme Berwick (2nd Edition 2007). Certain definitions are reproduced with permission.

Fact Sheet 11 - PIPA and CLA interaction
Fact Sheet 11 covers the pre court procedures that are governed by the Personal Injuries Proceedings Act 2002 (Qld) (PIPA) which dictate when parties to a personal injuries claim must take certain steps.

Fact Sheet 2 - Tribunal and Court Jurisdiction in Civil Matters
Fact Sheet 2 details and explains the Insurance Ombudsman Service and the various Tribunals and Court Jurisdictions in civil matters.

Fact Sheet 3 - Queensland Personal Injuries Proceedings Act Time Limits
Fact Sheet 3 provides a quick reference table of the time limits for the conduct of cliams according to the Personal Injuries Proceedings Act 2002 (Qld) (PIPA). It also details the PIPA Pre-Court Procedure in a simple flow chart.

Fact Sheet 4 - Queensland Court Proceedings Time lines
Fact Sheet 4 details and explains all there is to know about the Queensland Court Proceedings Time lines with respect to the statute of limitations as well as uniform civil procedure rules.

Fact Sheet 5 - New South Wales Court Proceedings Time lines
Fact Sheet 5 details and explains all there is to know about the New South Wales Court Proceedings Time lines with respect to the statute of limitations as well as uniform civil procedure rules.

Fact Sheet 6 - Victoria Court Proceedings Time lines
Fact Sheet 6 details and explains all there is to know about the Victoria Court Proceedings Time lines with respect to the statute of limitations as well as uniform civil procedure rules.

Fact Sheet 7 - Claim Assessment Terminology
In the area of cliams assessment, there is an array of terminology which derives from legislation, common law principles and commonly used guides such as the American Medical Association Guides to the Evaluation of Permanent Impairment 5th Edition (AMA 5). Fact Sheet 7 sets out some of the commonly used terminology that the industry might come across when handling or reviewing an advice.

Fact Sheet 8 - Consumer Price Index and Income Tax Rates
Fact Sheet 8 details the trends in the Consumer Price Index, the Income Tax Rates and the Medicare levy/Medicare levy surcharge over the past couple of years.

Fact Sheet 9 - Latin into Legal Term Glossary
Latin terms have been linked with the law and legal opinion since the beginning of recorded law and case history. Fact Sheet 9 isn't intended to be exhaustive, however it details the most common and useful phrases and works which are often encountered in legal texts, judgements and communications.

Queensland Workers' Compensation Scheme - Proposed Changes
This newsletter outlines some of the proposed changes to the Queensland Workers' Compensation Scheme and how these changes may impact upon general insurers, self insurers and companies with large deductibles...

Queensland insurance case law review
This paper presents a brief overview of relevant decisions handed down in the Queensland District, Supreme and Court of Appeal in 2008, and two pertinent decisions handed down in early 2009...