Our Approach

Carter Newell Lawyers is an award winning specialist law firm providing legal advice to Australian and international corporate clients.

The Carter Newell 'One Team' approach encompasses the firm’s culture of pursuing excellence in everything we do. It is the backbone of our firm and distinguishes us within the marketplace as we draw on the relevant expertise of lawyers within Carter Newell to ensure quality commercial advice is provided to our clients at all times.

Our client-focused approach to services is driven by the specific requirements of our clients. We apply a strategic methodology to deliver progressive solutions, which is underpinned by integrity in everything we do.

We have found that our clients look for, and value the provision of legal services which include:

Accessibility and responsiveness – Partners are always actively involved in all matters to ensure they are being handled proactively and the best results gained in a timely manner.

Cost-effective services - To achieve cost-effective outcomes for our clients, matters must be properly resourced and managed.

Innovation - We are always looking for different methods of approach to achieve the best outcome we can.

Listening – A critical element of our approach is to actively listen to, and understand, each client.

‘Open’ billing – Charges for our services are based on time recording, flat structure and expertise. Our transparent billing is aligned to specific matters and fully narrated. We believe this model results in significant savings for our clients.

Reporting - We undertake regular and thorough reporting to our clients and are confident that all files being handled by our team will pass any level of scrutiny.

Respect – Carter Newell’s philosophy and culture is centred on respect – respect for clients, colleagues, peers and suppliers. We recognise the benefits of diversity and the wealth of experience held by the Carter Newell team.  We encourage openness between each other and in the management of the firm, and we treat everyone with courtesy and respect.

Solution driven approach – We aim for ‘win-win’ resolutions and a fair apportionment of risk.

Transparency – We strive to provide a transparent environment for our clients, encouraging them to openly review all matters handled on their behalf, and to evaluate our performance based on the results we achieve.