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The Chatbot Made Me Do It: Undisclosed AI, Phantom Citations, and a Very Patient Deputy President
Generative AI can draft a submission in seconds, but it can also cite cases that don’t exist, misdate ones that do, and invoke irrelevant statutes. When exactly that happened before Deputy President Searle in the NSW Personal Injury Commission, the consequences went well beyond the appeal itself.
This article examines Sentinel Community Services Pty Ltd v Clark Chesaites [2026] NSWPICPD 22 and what it means for insurers when AI-generated material enters legal proceedings, and what steps must be taken before it does.
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Carter Newell is delighted to announce that Partner Stephanie Huestis has been named New Partner of the Year (SME Law) at the Lawyers Weekly Partner of the Year Awards 2026 – one of the Australian legal profession’s most prestigious accolades. Read more to find out about Stephanie’s outstanding achievement.
Carter Newell is certified as a Family Inclusive Workplace by Family Friendly Workplaces. The certification acknowledges workplaces that excel across five critical pillars: flexible work, parental leave, family care, family wellbeing, and leadership culture. Carter Newell is committed to nurturing a workplace where our people don’t have to choose between excelling at work and being fully present with their families. Through our Family Inclusive Workplace certification, we’re putting that belief into action.
12 August 2025
Carter Newell is pleased to have been named as a finalist across three categories in the Lawyers Weekly’s Australian Law Awards 2025. The firm is a finalist for the Insurance Team of the Year and Dispute Resolution and/or Litigation Team of the Year. We congratulate Partner Patrick Mead who is also a finalist for Litigator of the Year, following on from his recent win as Partner of the Year for Construction, Projects and Infrastructure.
